## Modern healthcare deserves modern refunds

DIFFERENTIATE THE EXPERIENCE

Boost patient satisfaction and loyalty, without disrupting your existing payment flows.

IMPROVE PATIENT TRUST

Replace slow, paper-based checks with digital delivery options patients prefer, improving sentiment and reducing refund friction.

OFFLOAD COMPLIANCE BURDEN

Healthcare-grade controls, audit-ready reporting, and full escheatment management — so your team doesn’t absorb regulatory complexity.

**CONTAIN COST AND EXPOSURE**

Eliminate manual workflows, unclaimed property complexity and fraud risk without expanding internal operations.

**DEPLOY AT SCALE**

Stand up scalable, healthcare-grade refund programs in weeks — with minimal lift for product and engineering teams.

## Turn every payout into an opportunity to drive brand engagement

Use the branded payout experience to surface personalized offers to patients - linking rewards, promotions, and other cross-sell opportunities directly in Onbe's recipient experience, driving engagement of your broader product ecosystem.

## Refunds are more than a back-office process

They’re a visible moment in the patient journey and a signal of how modern your platform truly is. Delays, errors and manual processes erode trust and increase operational burden. Digital, healthcare-grade refunds turn a point of friction into a competitive advantage.

## Fast, flexible refund delivery

Send patient refunds via email or SMS with secure digital payment options — including virtual cards, ACH and mobile wallets — giving patients choice and immediate access to funds.

**•** Multiple delivery modalities with built-in choice  
**•** 95%+ of refund inquiries resolved via self-service

## Client Success Stories

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**Testimonial**  
Maritz Elevates Brands by Engaging Consumers & Channels

**Testimonial**  
360insights Empowers Brands with Payment Choices.